Store Policy
Customer Care
At SouthernSnag Apparel, we are committed to delivering outstanding care. Our policy is designed to make sure that everyone feels appreciated and listened to. We aim to respond to your inquiries and resolve any concerns promptly. Your concerns are our top priority, and we encourage your feedback to enhance our services.
Privacy & Safety
At SouthernSnag, your privacy and safety are our top priorities. This policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.
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1. Information We Collect
We collect personal information to provide a seamless shopping experience. This may include:
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Name, address, and contact details
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Payment and billing information (processed securely through third-party providers)
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Order history and product preferences
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Website usage data (via cookies and analytics tools)
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2. How We Use Your Information
Your information is used to:
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Process and fulfill your orders
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Communicate updates and promotions (if opted-in)
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Improve our website and customer experience
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Prevent fraud and enhance security
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3. How We Protect Your Data
We use industry-standard security practices, including:
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SSL encryption for online transactions
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Secure payment gateways (e.g., Stripe, PayPal, etc.)
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Limited internal access to personal data
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Routine security audits and updates
We will never sell, rent, or share your personal information with third parties without your consent, except where required by law.
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4. Your Rights
You have the right to:
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Access, update, or delete your personal data
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Opt out of marketing communications at any time
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Request information about how your data is being used
To exercise any of these rights, contact us at [Insert Contact Email].
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5. Third-Party Services
We may use third-party services (e.g., shipping providers, payment processors) that have their own privacy policies. We recommend reviewing those policies when interacting with their platforms.
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6. Children’s Privacy
SouthernSnag does not knowingly collect personal information from children under 13. If you believe we have mistakenly collected such data, please contact us for immediate removal.
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7. Updates to This Policy
We may update this Privacy and Safety Policy as our business evolves. Any changes will be posted on this page with a revised effective date.
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Contact Us
If you have any questions or concerns regarding this policy, please reach out to:
SouthernSnag Support Team
Email: southernsnagapparel@gmail.com
Phone: 904-325-9820
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Wholesale Inquiries
Thank you for your interest in our wholesale opportunities! If you're looking to partner with us or have specific inquiries, please reach out via the contact form or email us directly. We’re excited to explore potential collaborations and provide you with the best service possible.
Payment Methods
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Credit / Debit Cards
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PAYPAL